THESE TERMS OF SERVICE (the “Terms of Service” or this “Agreement”), together with any documents it
expressly incorporates, governs the relationship and interaction between you (“you”, “your”, “ User”) and www.sensualdolls.com,
together with its parents, subsidiaries and affiliates (collectively, “Sensualdolls ”, “Sensualdolls Limited“,
“Company”, “we”, “ us” or “our”) and your
use of the www.sensualdolls.com website
(the “Website”) provided by Sensualdolls, together with
any associated services, features, functionality, or content, (collectively,
the “Services”). If you are entering into this Agreement
on behalf of a company or other legal entity, you represent that you have the
authority to bind such entity and its Affiliates to the terms and conditions
contained in this Agreement, in which case the terms “you” or “ your” shall
incorporated herein by reference, and can be found here: Sensualdolls
*IMPORTANT: PLEASE READ CAREFULLY *
BY SIGNING UP, ACCESSING, OR USING THE WEBSITE AND/OR
SERVICES YOU AGREE TO WEBSITE’S TERMS OF SERVICE AND YOU:
THAT THIS AGREEMENT IS A LEGALLY BINDING AND VALID AGREEMENT;
THIS AGREEMENT AND AGREE TO LEGALLY BE BOUND BY THE TERMS AND CONDITIONS
SET FORTH HEREIN;
III. REPRESENT AND WARRANT THAT YOU ARE AT LEAST
EIGHTEEN (18) YEARS OF AGE;
- IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A CORPORATION,
ORGANIZATION OR OTHER LEGAL ENTITY, YOU HAVE THE RIGHT, POWER AND
AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF THE CORPORATION,
ORGANIZATION OR LEGAL ENTITY AND BIND IT TO THE TERMS SET FORTH HEREIN;
TAKE ALL NECESSARY STEPS TO ENSURE THAT THE TERMS AND CONDITIONS OF THIS
AGREEMENT ARE NOT VIOLATED BY YOU OR ANY PERSON OR ENTITY UNDER YOUR
CONTROL OR IN YOUR SERVICE.
THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES AND
LIMITATIONS OF LIABILITY AND EXCLUSIVE REMEDIES. THE PROVISIONS BELOW FORM THE
ESSENTIAL BASIS OF OUR AGREEMENT.
IF YOU DO NOT AGREE TO THE TERMS OF THIS
AGREEMENT, DO NOT CHECK ANY “I AGREE” BOX OR CLICK ANY “I
AGREE” BUTTON TO AGREE TO THESE TERMS OF SERVICE, OR SIGN UP, ACCESS OR USE THE
WEBSITE AND/OR SERVICES.
Description of Services
- We provide
Services via the Website to assist Users (“ Buyers”) seeking to purchase sex dolls and
associated products (collectively, the “Products”).
- The Website
operates as a neutral venue allowing other Users who are manufacturers,
distributors, and/or direct sellers (collectively, the “ Sellers”) of Products to advertise and offer
their Products for sale to Buyers via the Website’s interface.
- The Website
further allows Buyers to research, search or shop for, customize, order,
and purchase the Products offered by the Sellers. Buyers may, but need
not, create accounts and purchase Products from the Sellers via the
- While Sales
transactions may be effectuated directly through the Sensualdolls Website,
Sensualdolls merely promotes and advertises Products for sale, serves as a
point of contact between Sellers and Buyers, facilitates the exchange of
information between Sellers and Buyers, assist Buyers in facilitating
payments and transmitting funds to Sellers, and assisting Buyers and
Sellers with logistical matters. Unless otherwise stated, Sensualdolls
does not own, keep in inventory, or manage any Products listed on the
Website, nor is Sensualdolls ever a party to any contract between Buyer
and Seller for the sale or purchase of any Products listed on the Website.
Sensualdolls serves only as a platform for the purpose of facilitating and
coordinating payments, shipments, and communication between Buyers and
- While Sensualdolls
works closely with Sellers and takes steps to verify their legitimacy, Sensualdolls
is not a party to the transaction(s) between Buyers and Sellers. As such, Sensualdolls
has no control over:
- The quality,
safety, or legality of the Products advertised on the Website;
- The truth or accuracy of Products specifics or details that are
provided by the Seller;
The origin or authenticity of any Products advertised or
offered on the Website;
- The legal or
regulatory compliance of any sale of Products;
- The ability
of Sellers to sell Products;
- The method, form, delivery of shipped Products
Intellectual Property Rights
- The Website
and all content, features and functionality (including but not limited to
all information, software, text, displays, images, video and audio, and
the design, selection and arrangement thereof), are owned by Sensualdolls,
its licensors or other providers of such material and are protected by
United States and international copyright, trademark, patent, trade
secret, and other intellectual property or proprietary rights laws.
name, the Sensualdolls logo, and all related names, logos, product and
service names, designs and slogans are trademarks of Sensualdolls or its
affiliates or licensors. You must not use such marks without our prior
written consent. All other names, logos, product and service names,
designs and slogans on the Website are the trademarks of their respective
content, including information, descriptions, images, videos, designs,
brand names, company names, product names, and marks are owned be owned by
Sellers or their respective licensors. You must not use such materials
without our prior written consent from the Sellers.
- Nothing in the
Website shall be interpreted as granting any license to use any image,
trademark, logo, or service mark contained therein. These Terms of Service
permit you to use the Website for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works of,
publicly display, publicly perform, republish, download, store or transmit
any of the materials on the Website, except as follows:
- Your computer
may temporarily store copies of such materials in RAM incidental to your
accessing and viewing those materials.
- You may store files that are automatically cached by your Internet
browser for display enhancement purposes.
Copyright Infringement Claims
The Digital Millennium Copyright Act of 1998 (“ DMCA”) provides recourse for copyright owners who
believe that material appearing on the Internet infringes their rights under
U.S. copyright law. Our Copyright Policy is expressly incorporated into this
Agreement and is available here: Copyright Policy
Trademark Infringement Claims
If you believe in good faith that materials available on
the Website infringe your trademark rights, you or your agent may send Sensualdolls
a notice requesting that we remove the material from the Website or block
access to it. All trademark-related notices should be sent to:
- You may use
the Website only for lawful purposes and in accordance with these Terms of
Service. You agree not to use the Website:
- In any way
that violates any applicable national, federal, state, local or
international law or regulation (including, without limitation, any laws
regarding the export of data, software, or goods to and from the U.S. or
- For the purpose of exploiting, harming or attempting to exploit or
harm minors in any way by exposing them to inappropriate content, asking
for personally identifiable information, or otherwise;
You are prohibited to send, knowingly receive, upload,
download, use or re-use any material that does not comply with the permitted
use set forth in these Terms of Service;
- To transmit,
or procure the sending of, any advertising or promotional material
including any “junk mail”, “chain letter” or “spam” or any other similar
impersonate or attempt to impersonate Sensualdolls, a Sensualdolls
employee, another user, or any other person or entity (including, without
limitation, by using e-mail addresses or usernames associated with any of
the foregoing); or
- To engage in
any other conduct that restricts or inhibits anyone’s use or enjoyment of
the Website, or which, as determined by Sensualdolls, may harm Sensualdolls
or users of the Website or expose them to liability. Additionally, you
agree not to:
- Use the
Website in any manner that could disable, overburden, damage, or impair
the site or interfere with any other party’s use of the Website, including
their ability to engage in real time activities through the Website;
- Use any robot, spider, crawler, or other automatic device,
process, or means to access the Website for any purpose, including
monitoring or copying any of the material on the Website;
You are prohibited to use any manual process to monitor
or copy any of the material on the Website or for any other unauthorized
purpose without our prior written consent;
- Use any
device, software or routine that interferes with the proper working of the
- Introduce any
viruses, Trojan horses, worms, logic bombs or other material that is
malicious or technologically harmful;
- Attempt to gain unauthorized access to, interfere with, damage, or
disrupt any parts of the Website, the server on which the Website is
stored, or any server, computer, or database connected to the Website;
You are prohibited to attack the Website via a
denial-of-service attack or a distributed denial-of-service attack;
Attempt to reverse engineer or jeopardize the correct
functioning of the Website, or otherwise attempt to derive the source code of
the software (including the tools, methods, processes, and infrastructure) that
enables or underlies the Website; or
Otherwise attempt to interfere with the proper
working of the Website.
By using or viewing our
site you agree to abide by all terms and conditions, that you understand and
accept any disclaimers and that you accept our site may contain both
literature, photographs, videos, descriptions or sounds of nudity and
adult orientated content of a graphic nature. If you do not agree or may be
offended by such materials you should leave this website immediately.
Whilst we always attempt to portray our own products or products of other
companies in a way that is not sexually explicit, some individuals may not wish
to be exposed to such materials.
The content of the Sensualdolls
website is copyright to Sensualdolls and may not be used or replicated in any
way or form that would contravene this. Copyright 2021 Sensualdolls. All
As a consumer, customer
or user of our site you are authorized only to view, copy, print and distribute
documents on this website as long as the consent of the site owner is sought
and given in writing and on the proviso that it is used for informational
purposes only and any copy of the content includes the copyright notice which
can be found at the bottom of each web page.
We collect Information
from you when you make a purchase from our site. We also collect email
addresses via the box on our home page and additional information when you
complete our online form.
We only collect
information that is relevant to the type of interaction you are instigating
with Sensualdolls however it is possible to visit our site anonymously.
Your information is only
used in the following ways:
- To facilitate
- To respond to
- To improve
- To improve our service
The information you provide to us will not be sold,
exchanged, transferred or given to any other company for any reason.
users of our site and to obtain information about your usage.
Cookies enable us:
- To estimate
our audience size and usage pattern.
- To store
information about your preferences, and so allow us to customize our site
according to your individual interests
- To speed up
- To recognize you when you return to our site.
We use the following cookies:
necessary cookies. These
are cookies that are required for the operation of our website. They
include, for example, cookies that enable you to log into secure areas of
our website, use a shopping cart or make use of e-billing services.
cookies. They allow us to recognize
and count the number of visitors and to see how visitors move around our
website when they are using it. This helps us to improve the way our
website works, for example, by ensuring that users are finding what they
are looking for easily
cookies. These are used to recognize
you when you return to our website. This enables us to personalize our
content for you and remember your preferences (for example, your choice of
cookies. These cookies record your
visit to our website, the pages you have visited and the links you have
followed. We will use this information to make our website and the
advertising displayed on it more relevant to your interests.
You may refuse to accept our cookies by leaving this
Shop with Confidence
We protect our customer information with the use of SSL
(Secure Socket Layer). SSL encryption is used by our payment facilitators. We
do not have any access to your payment information.
An order is deemed to be
placed when payment has been made. In the case of choosing “Manual bank
transfer” payment method, order is placed instantly, however, production starts
only once the funds are cleared in our bank account. You will receive an email
confirmation shortly after and order has been placed.
We reserve the right to
cancel any order at any time and issue a full refund.
Payments are to be made
by Credit Card Payment which is facilitated by CCBill. Your Account will show a debit from “Tendl Limited” to ensure your
discretion. All payments are secure and your inputted data is
protected with SSL.
For most products you can
expect a standard 2-3 week delivery. In rare cases (due to
manufacturing/shipping difficulties) the delivery might take up to 6 weeks. You
will be notified via email if there are any unforeseeable order delays.
shipping only applies to the countries we ship our products to.
Please note that for some
orders we cannot prepay customs fees and taxes, which means that the customer
may be subject to Import Duties, Taxes and Fees of the customer’s host Country.
Countries that we cannot prepay taxes are: Sweden, Norway, Switzerland,
Romania, Finland, United Kingdom, Malta, Canada
Sometimes orders of more
than one item will be shipped separately, usually if it contains both lingerie
and sex toys. We will inform you if this is the case and provide tracking
To track the shipping
progress, we will always provide a tracking number around 3-4 days after the
order is shipped. The tracking number will be sent directly to the customer’s
email that the customer specified when the order was placed.
If your delivery does not
arrive or is delayed because you are not in to receive it we cannot be held
responsible and the courier should be contacted in order to rearrange delivery.
Once the parcel is with the courier you should contact them directly with any
delivery queries. Once the package has been transferred to the courier the risk
of loss and title is transferred to you the buyer of the merchandise.
We ship to most countries
within the EU and World. We do not ship to Islamic countries and Africa.
If your country is not
listed at checkout, please ask for a shipping quote.
Customs and Importing to
Customs and Import duties
may be applied to International Orders when the shipment reaches its
destination. Such charges are the responsibility of the recipient of the order
and vary from Country to Country. For more information you should contact your
local Customs office.
You agree to indemnify us
in full for any liabilities we incur and/or any charges that we are required to
pay with respect to international orders; this includes but is not limited to
any interest, surcharges, fines or legal costs that the relevant authority
requires us to pay.
Local Shipping Laws and
Shipping laws are
different in each Country. It is your responsibility to check with your Customs
Office that the Country you wish to ship to permits the shipment of the
products in your order. Sensualdolls is not responsible for any direct,
indirect, punitive or consequential damages that arise from improper
international shipping practices.
If your goods are seized
by Customs, Sensualdolls will help to provide necessary documents, refund or
send a replacement doll.
Please note that we do not attempt to sell nor import any
sex doll, love doll or silicone doll that would be deemed to be classed as
‘young’, ‘childlike’ or ‘teenage’. Absolutely all of our Sex Dolls depict adult
males or adult females.
All doll measurements and
weights published are approximate. Please allow for individuality and sizing
fluctuations from using different doll molds and materials.
Doll orders will usually
take 4 weeks to facilitate. We will let you know an estimated delivery
time frame once you have placed your order. All of our shipments are fully
insured whilst in transit in case of damage but please note that any products
seized by customs are not refundable as this is out of our control. Please
be aware that this is highly unlikely.
We guarantee that all of
our customers will receive a very discreet service.
We use plain packaging in
all deliveries and a discreet return address on the package if for any reason
it cannot be delivered and needs to be returned directly to us.
The postman or courier
will have no idea what is in the box!
Every manufactured doll is thoroughly inspected and
tested to ensure high quality before shipping. We offer
refunds if the product is damaged or defective on arrival.
If the doll arrives and
you require a refund, the doll’s package has to be unopened, the doll has to be
unused, also the customer will have to bear the costs of shipping it back to
Under Section 28(3)(a) of
the Consumer Contract (Information, Cancellation and Additional Charges)
Regulations 2013, the cancellation rights conferred by the aforementioned
regulations do not apply where:
“In the case of a
contract for the supply of sealed goods which are not suitable for return due
to health protection or hygiene reasons, if they become unsealed after
If you have any
questions or queries about this policy, please contact us prior to your order.
All return costs are to
be covered by you, Sensualdolls takes no responsibility for ANY RETURN CHARGES.
None of our products are
provided with any warranty unless specified upon the product page. Some may
have a manufacturer’s guarantee, but this will be specified upon the product
page if a warranty is available.
No warranty is given or
issued by Sensualdolls unless the product arrives damaged or defective.
Please note that our site
may contain technical inaccuracies and typographical errors. Information on
this site may be amended or changed at any time without notice. Sensualdolls
reserves the right to refuse service and / or cancel orders at its own
discretion and without limitation, including if Sensualdolls believes that
customer conduct violates any applicable law or is harmful to the interests of
the Company. Sensualdolls does not need to provide notice of this.
Sensualdolls will not be
liable for any damages that occur due to any use or any submission of
information to this site. Sensualdolls cannot be held responsible for any
consequential, special, direct, indirect loss or damage however it arises,
whether in breach of contract or in tort (whatever that damage may be,
inclusive of loss of business, profit, revenue, data, use or other economic
Please consult with a
medical practitioner before engaging in the use of our products. Whilst you may
choose to use some of our products for medical related uses, we do not
advocate this and do not give any medical advice as to whether any of our
products may treat any medical conditions at all.
Whilst the silicones and
TPE’s used in some of our products are of a medical grade quality, they have
not been produced to be used in a medical setting and therefore we cannot make
any guarantee or warranty with respect to the merchantability, fitness or
suitability of these materials for use in medical applications. These Silicones
and TPE’s have been produced/manufactured for industrial use, not medical
Persons using our
products must rely solely upon their own judgment and therefore shall be solely
responsible for the suitability of using any of our stocked products for any
medically related applications.
All consumers or users
are held entirely responsible for the manner in which they choose to use any of
our products and Sensualdolls, nor any of its Associates, Employees or Owners
shall be held responsible for any material or bodily damages caused to any
person from product use, whether directly or indirectly. Any use of the
product, purchase of the product or use of the website means agreement to these
It is the responsibility
of the consumer to make themselves aware of any other terms and conditions that
may be set out by any of the manufacturers of products we distribute, and that
by purchasing or using the product, you are agreeing to their terms as well as
the terms set out by Sensualdolls. By purchasing or using the product you are
agreeing that you have read any additional appropriate terms and conditions and
accept them by purchasing the products from Sensualdolls.
You can contact us
through e-mail at [email protected].